Question 1

Are BOYZZ ONLY products Paraben-Free?

Accepted Answer

Yes, all of our products are Paraben-Free.

Question 2

Are BOYZZ ONLY products Sulfate-Free?

Accepted Answer

Yes, all of our products are Sulfate-Free.

Question 3

Are BOYZZ ONLY products tear-free?

Accepted Answer

BOYZZ ONLY formulas are extremely gentle and non-irritating. Many companies add numbing ingredients/chemicals to make their products tear-free. BOYZZ ONLY uses extremely mild cleansing agents and DOES NOT add ‘numbing chemicals’ in any of our products.

Question 4

Are BOYZZ ONLY products Vegan?

Accepted Answer

Yes, all of our products are Vegan. The Glycerin used in our products is derived from plant materials.

Question 5

Do BOYZZ ONLY products contain allergens?

Accepted Answer

Our products do not contain the most common ingredients that are considered allergens, like parabens, sulfates, phthalates, synthetic color, formaldehyde, propylene glycol, gluten, wheat, peanuts and tree nuts. If an adverse reaction occurs when using our products, or you experience irritation or itching, discontinue use and consult a doctor.

Question 6

Do BOYZZ ONLY products contain nuts?

Accepted Answer

BOYZZ ONLY products DO NOT contain nuts. The following are considered "TREE NUTS" by the FDA: 
- Almond
- Beech Nut
- Brazil nut
- Butternut
- Cashew
- Chestnut (Chinese, American, European, Seguin)
- Chinquapin
- Coconut
- Filbert/hazelnut
- Ginko Nut
- Heartnut
- Hickory Nut
- Lichee Nut
- Macadamia nut/Bush nut
- Pecan
- Pine nut/Pinon nut
- Pili nut
- Pistachio
- Shea nut
- Walnut (English, Persian, Black, Japanese, California)
*Tree nut allergy is distinct from peanut allergy, as peanuts are legumes, whereas a tree nut is a hard-shelled fruit.

Question 7

Do BOYZZ ONLY products contain peanuts?

Accepted Answer

No

Question 8

Do BOYZZ ONLY products contain phthalates?

Accepted Answer

BOYZZ ONLY products DO NOT contain phthalates.

Question 9

Do BOYZZ ONLY products contain Propylene Glycol?

Accepted Answer

BOYZZ ONLY products DO NOT contain Propylene glycol.

Question 10

Do BOYZZ ONLY products contain Soy?

Accepted Answer

BOYZZ ONLY products DO NOT contain Soy.

Question 11

Do Boyzz Only products contain synthetic color?

Accepted Answer

BOYZZ ONLY products DO NOT contain synthetic color.

Question 12

Do BOYZZ ONLY products have a shelf life/expiration date?

Accepted Answer

All products have a shelf life of 18 months after opening.

Question 13

Do you offer travel size products?

Accepted Answer

Not yet but stay tuned!

Question 14

Does BOYZZ ONLY test on animals?

Accepted Answer

BOYZZ ONLY does NOT test any of our products on animals.

Question 15

I’m a salon owner, and interested in carrying BOYZZ ONLY products, how do I go about doing this?"

Accepted Answer

For wholesale inquiries, please email your name, company name and phone number to info@qnaturals and one of our representatives will be in touch shortly.

Question 16

Is BOYZZ ONLY safe for babies?

Accepted Answer

Yes, however, we do recommend consulting your doctor before you use any products on your infant. It is best always to do a Skin Patch Test to test for possible allergic reactions. If adverse reaction occurs, or you experience irritation or itching, discontinue use and consult a doctor. BOYZZ ONLY products contain no Parabens, Sulfates, Phthalates, Synthetic Color, or Propylene Glycol. They are also free of Gluten, Wheat, Peanuts and Tree Nuts.

Question 17

What are Parabens?

Accepted Answer

The word Paraben describes any group of compounds used as preservatives in cosmetic products. It’s the special X factor added to extend the shelf life of products and prevent the growth of bacteria. Parabens can be absorbed through the skin and into the bloodstream. They mimic estrogen in the body, and estrogen disruption has been linked to breast cancer and other reproductive issues.

Question 18

What are Phthalates?

Accepted Answer

Phthalates are known to be an endocrine and hormone disrupter. Meaning they can negatively affect the way your child grows physically and mentally. Exposure to this chemical has shown to be a main cause of cancer. Phthalates are sometimes used in cosmetic products as solubilizes (the agent that something is dissolved in). Innovation has made it possible to achieve the same result without the harmful risk.

Question 19

What are Sulfates?

Accepted Answer

Sulfates are harsh, irritating cleansing agents that are not only harmful to you, but harmful to the environment. They create lather in ordinary shampoo and soaps. Sulfates bind with oils and dirt that may, on the surface, seem like a good thing, but sulfates also carry away essentials by stripping the hair and scalp of necessary natural oils and nutrients that the hair needs to stay strong, clean, and healthy.

Question 20

What is the issue with Propylene Glycol?

Accepted Answer

Propylene Glycol is used as a humectant, meaning it helps conditioners absorb into the skin. This ingredient is a common skin irritant and exposure can cause allergic reactions.

Question 21

What are the issues with Synthetic Color?

Accepted Answer

Synthetic color additives may be harmful, especially to children. They are believed to be cancer-causing agents. Children are often highly sensitive to synthetic colorants, causing allergic reactions.

Question 22

What is gluten and what are the concerns with this ingredient?

Accepted Answer

Gluten describes a group of proteins found in certain grains (wheat, barley, and rye). Some people may have an overactive immune response to gluten. Although this is not common, a study done by the New York Times explained that 1 in 100 people suffer from gluten sensitivity, so we say, why risk it!?

Question 23

What does BOYZZ ONLY use to scent its products?

Accepted Answer

We use ONLY essential oils, which are all natural, containing therapeutic properties as well as a long-lasting scent.

Question 24

What's the difference between essential oils and fragrance?

Accepted Answer

Essential oils are concentrated, highly aromatic scents derived from pure plant extracts, containing holistic properties. Whereas fragrances are cheap, synthetic, chemically derived and can contain up to 4000 separate chemicals, often associated with skin irritations, dermatitis and allergies.

Question 25

Why do BOYZZ ONLY shampoos produce less foam than others?

Accepted Answer

BOYZZ ONLY shampoos create less foam than conventional shampoos, while having the same effect even during the first wash. A soft foam also occurs during the second wash, even with a small dosage. This is because we only use mild, natural surfactants for our natural shampoo. Since BOYZZ ONLY shampoos are very concentrated, you can mix a small amount of shampoo with two or three times the amount of water for each hair wash and apply to wet hair. Leave the shampoo for a short time for optimum effect and then rinse thoroughly.

Question 26

Where are BOYZZ ONLY products made?

Accepted Answer

All products are made in Canada.

Question 27

Do you have a refund policy?

Accepted Answer

OUR GUARANTEE & REFUND POLICY
 
We’re proud of what we make and we believe that once you try us you’ll fall in love with natural too. However we recognize that not every product will work for every customer so we’ve made it easy for you to try our stuff without any risk. We offer a 100% money back guarantee. It doesn’t matter if you don’t have your receipt or if the product has been used (in fact we hope you’ve tried it). All we ask in return is your feedback on why you’re returning it. Your feedback is critical to us as we continue to formulate amazing no nonsense products! If you purchased your product from our online store and would like to return it, please email sales@boyzzonly.com  or call us at 403 982 6680

Question 28

Our guarantee & refund policy

Accepted Answer

We’re proud of what we make and we believe that once you try us you’ll fall in love with natural too. However we recognize that not every product will work for every customer so we’ve made it easy for you to try our stuff without any risk. We offer a 100% money back guarantee. It doesn’t matter if you don’t have your receipt or if the product has been used (in fact we hope you’ve tried it). All we ask in return is your feedback on why you’re returning it. Your feedback is critical to us as we continue to formulate amazing no nonsense products! If you purchased your product from our online store and would like to return it, please email sales@boyzzonly.com  or call us at 403 982 6680

Question 29

What is your shipping policy?

Accepted Answer

SHIPPING INFO
 
When you place an order with us you’ll be happy to know that it will be carefully packaged and shipped within 1 or 2 business days. Most of our orders are shipped with Canada Post, but some are sent through UPS. When you place an order you’ll receive an email confirmation that your order has been received as well as the tracking information you need to be able to see where your delivery is.
We’re happy to be able to offer $7.95 shipping to anywhere in Canada as well as free shipping on orders over $49. Sometimes there are customs charges on orders from outside Canada and we ask you to check with your local customs authority on this type of tax or duty charge.
 
Canada
Expedited $7.95 (2 – 8 business days) - Free for orders over $49
Express $17.95 (2 – 4 business days)
 
USA
Standard $9.95 (1 – 2 weeks)  Free for orders over $49
Express $19.95 (4 – 8 business days)
 
International
International shipping rates vary depending on weight. International delivery can take between 4 and 12 weeks to arrive by Surface or 1 to 2 weeks by Air service. Please contact your customs authority to find out if any additional import fees or taxes will be charged.

Question 30

Shipping info

Accepted Answer

When you place an order with us you’ll be happy to know that it will be carefully packaged and shipped within 1 or 2 business days. Most of our orders are shipped with Canada Post, but some are sent through UPS. When you place an order you’ll receive an email confirmation that your order has been received as well as the tracking information you need to be able to see where your delivery is.
We’re happy to be able to offer $7.95 shipping to anywhere in Canada as well as free shipping on orders over $49. Sometimes there are customs charges on orders from outside Canada and we ask you to check with your local customs authority on this type of tax or duty charge.
 
Canada
Expedited $7.95 (2 – 8 business days) - Free for orders over $49
Express $17.95 (2 – 4 business days)
 
USA
Standard $9.95 (1 – 2 weeks)  Free for orders over $49
Express $19.95 (4 – 8 business days)
 
International
International shipping rates vary depending on weight. International delivery can take between 4 and 12 weeks to arrive by Surface or 1 to 2 weeks by Air service. Please contact your customs authority to find out if any additional import fees or taxes will be charged.

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BOYZZ ONLY is branded by

QNaturals Holdings Inc.

info@qnaturals.com

www.qnaturals.com

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